**Advance notice that if you experience any difficulties contacting The Student Hub by phone or online chat between 20:00 Friday 15 - 0800 Saturday 16 November, please do email [email protected] and we will respond as soon as possible.
The Student Hub is your first point of contact for questions and concerns relating to fees, financial support, accommodation, wellbeing, disability, careers and course administration.
You can use our online Knowledge Base to find the answers to your questions no matter where you are. Simply enter your question into the search box.
If you can’t find the answer to your query online, or you’d like to speak to a member of our team, get in touch with us.
Chat to an advisor now using the online chat service . Simply log in with your University username and password.
You can speak to an advisor in person at The Student Hub in B37 on Highfield Campus between 08:00-20:00, Monday-Sunday.
Other sites are open between 08:00 - 20:00 on the following days:
Join The Student Hub digital queue if you’re visiting Building 37 or Building 63F. You can check your queue position and current waiting time from your phone. You’ll receive an alert when it’s your turn to speak to an advisor, so you can wait within The Student Hub or elsewhere on campus.