Oriana Love is a User Research and User Experience Designer. Oriana has a background in user experience design particularly in the areas of user research, persona creation, user scenarios, interactive prototyping, and user validation. She earned her undergraduate degree in Computer Science at Texas A&M University, and specialized in Human Computer Interaction in earning her Master’s degree in Computer Science at the Georgia Institute of Technology. Oriana joined Pacific Northwest National Laboratory, PNNL, in November of 2010. In PNNL’s Visual Analytics group, Oriana concentrates on basing the user experience on customer use cases—not just making a pretty picture. Starting with user research, Oriana transforms user needs into the user interface design. While at PNNL, she has worked on projects for information analysts within the domains of social media, multimedia analytics, data collection, personalized consumer analytics, and large graphs. Prior to joining PNNL, Oriana was a user experience designer for IBM in Identity Access and Management. In this role she created and advocated for personas (i.e., archetypal users) and created interactive design artifacts to communicate design directions. While at IBM, Oriana filed 15 patents in the areas of collaboration software, calendaring, identity management, data management, user interface and RFID.
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