The University of Southampton
SUSSED News

Problems accessing your exam marks via Student Record System Self-Service on 22 June

We would like to openly say sorry for the trouble that you may have experienced on 22 June 2012, when attempting to log on to access your exam marks.

The issue was caused as a result of an exceptional number of attempts to access the system.  The service was recovered later that afternoon through limiting the number of available connections.

Following the incident, iSolutions have conducted a thorough review of the situation and working with Student Administration, have generated a number of options which will ensure that this situation will not happen again.  Options include providing a much clearer message to alert you should this service become unavailable again.

 
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