Life is full of challenges. Whether it’s your home or work life, emotional or physical health, there are plenty of issues that can affect you on a daily basis.
The University provides staff with an Employee Assistance Programme (EAP), which can give you the right support when you need it.
The EAP, now provided by Capita, is a positive, preventative programme. It includes information, advice, training and services to help you deal with events and issues in your everyday work and personal life.
You can speak to someone on freephone: 0800 316 9337.
The service is available 24 hours a day and you can get in touch with an experienced counsellor, a legal representative or a qualified nurse. Call charges may vary for mobile phone users. You should check call charges with your network provider.
Or go online here.
Access Code: Worklife
Password: Worklife
Online support complements the telephone support. It also includes information and guidance on health, personal and work related matters.
Typical areas of support include:
- Life support – unlimited access to telephone counselling for confidential support to help deal with everyday situations through to more serious problems
- Legal information services – free information and links to legal guidance on various aspects of your legal concerns. Please note, the service can only provide information and is unable to give legal advice.
- Medical information – practical information and advice on medical or health related issues by qualified nurses.
- Specialist advice – support and advice on a wide range of life’s events from buying a house, travel, consumer issues, dealing with change to personal rights.
EAP is separate from University services. It is completely confidential, and no details will be routinely shared without your consent.
If you have any questions regarding the EAP, please email our Reward team or visit the University website for more details.