If you enjoy providing feedback on your experience within the University, the new Mystery Visitor scheme may be the ideal opportunity for you.
The University are committed to reviewing their levels of customer service across various student services and are seeking individuals to rate and evaluate the catering services. We are working with Shopper Anonymous, a national mystery shopping company, to deliver this project.
A team of University students and staff are being recruited to conduct these visits over the next few months. They will be required to report on their findings and have a willingness to develop their own customer evaluation skills.
To become part of this team we are looking for staff or students who meet the following criteria:
- Be a Student or a Staff member at The University of Southampton (you will be required to use your University email to register for this project)
- You need to be committed, objective and motivated to meet the deadlines that will be required of you
- You must have good reporting skills, eye for detail and be able to write clear, concise narrative
To apply, click on the following link and complete the ‘Shopper Enquiry Form’:
No experience is necessary, all training and resources will be provided if you are selected. You will be paid for successfully completed visits.
If you need any more information at this stage please contact Lisa Wood (Customer Relations Manager at Shopper Anonymous Hampshire) [email protected]
