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SUSSED News

Support services are here for you – day and night

Remember that, as a Southampton student, there’s always high-quality support available to you. Get to know the services that are here to support you throughout your journey with us.

Whilst you’re reading, we recommend saving a few of the numbers in your phone, and bookmarking some of the links so they’re there for you when you need them.

Support available 24/7

Looking for a friendly face or someone to share a cup of tea with? No matter what your concerns – big or small – the Student Life Team is here for you 24/7.

The team is based in all our halls, with services available to all students (even if you aren’t staying in halls), so feel free to stop by for a chat and come along to the team’s events. Student Life are based in Hartley Library from 18:00 to 06:00 every night whilst the Library is open 24 hours, as well as for student support drop ins every Wednesday between 19:00 to 20:00.

Support is available to students during the day and night, on weekdays, all through the weekend, Bank Holidays and also University closure days.

Email: [email protected] or Tel: +44(0)23 8059 8180.

You can also access self-help guides and resources via the Enabling Services website.

Support offered by the Students’ Union

Based within the Students’ Union (B40, Highfield Campus), the Advice Centre provides free, independent and confidential support to all students on a range of topics including housing, financial and academic advice. Email: [email protected] or Tel: +44(0)23 8059 2085.

Run by trained student volunteers, Nightline is a confidential listening and information service available to students studying at the University. They’re open every night during term time from 20:00 – 08:00 and can be contacted on: Tel. +44 (0)23 8059 5236 or free from halls on Ext. 25236.

First support

If you are experiencing personal or emotional difficulties and feel uncertain about what to do next, or perhaps feel you have reached crisis point, then the First Support Team can provide the time and space for you to talk and explore options for support.

The team can be contacted during office hours to arrange support for students. To contact them, please call: +44(0)23 8059 7488.

Attend a Student Support drop in

Meet one-to-one with a trained advisor (no need to book) and receive support help face-to-face. Find out more.

Need help with your finances?

If you’re struggling financially, we may be able to help. Discover what tuition fees, loans, grants, bursaries, scholarships and additional support may be available to you on the Student Services website.

Looking for academic support?

If you’re concerned about your studies, remember to reach out to your Personal Academic Tutor (PAT). Unsure of who your PAT is? You can find out by logging on to Banner, the student records system.

Thinking about exams? 

For many students, the winter break means going home and seeing friends and family, but it can also mean revision and deadlines.

Try our online workshop called Managing Exam Anxiety: From Stress to Success for tips and resources or look sign up for the Hypnosis for Exam Success workshop.

The Student Comms Team will be posting regularly in the run up to exams about the support available to our students, as well as handy hints and tips such as where to find alternative study spaces. Remember the support services (outlined above) are always there for you. The team will be posting about exams on SUSSED News and on social using the hashtags #ExamZen2019 and #ExamsUoS.

Beat the winter blues

Find out three ways to maintain your wellbeing this winter.

Watch our video about University and Students’ Union support services below:

Travel Wise

We’ve put together some general advice to keep in mind when travelling around the city and our campuses.

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