The iSolutions Department will be out of the office for a team meeting on the morning of Friday 6 December from 10:00-12:00. Phone and email support will be unavailable during this time.
Please note: this excludes the student IT helpdesk located on Highfield Campus, which will remain open during this time.
What to do if you have an IT issue during this time
If you experience any IT problems during this time, please visit the iSolutions webpages: https://southampton.likn.co/isolutions/getting-help/index.page where you will be able to log an issue. iSolutions will respond to all issues in priority order on their return.
What to do if you have an IT emergency during this time
If you should experience an IT emergency during this time, please escalate the issue for the initiation of the IT emergency issue resolution process.
Please note: an IT emergency is classed as any issue that has a large-scale impact on the University e.g. multiple digital services becoming unavailable. All other issues should be logged on the iSolutions web pages.
We apologise for any inconvenience that this may cause and appreciate your support and understanding.
