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OneWeb 101 – recap on our digital transformation programme

Today we’re taking the opportunity to remind colleagues what our OneWeb programme is and why it’s important.

OneWeb is a three year programme of work to transform the University’s digital services – primarily our website.

Our users expect to be able to complete online tasks and find answers to their questions as quickly as possible, but at the moment we don’t make it easy for them. Our website has thousands of pages and content is often out of date, duplicated, inaccessible or hard to navigate.

OneWeb is an opportunity to completely rethink how people are accessing our digital services and create a new experience that designed from the ground up to meet their needs.

If we get this right, it will help us showcase the University’s work and recruit high quality students and staff, as well as making everyone’s lives a little easier.

Last September we concluded the first phase with the launch of the undergraduate course pages – and we’re already seeing an improvement in the way visitors access and navigate our course content. You can see an example page here. We’ve also just completed phase two of the programme, which saw our teams developing a number of product prototypes tested with users. We’ll share more about that soon.

This doesn’t mean our undergraduate course work is done. A crucial component of OneWeb is embedding continuous improvement, so we need to keep reviewing how our users are accessing information and refining the way we work.

 

 

Find out more and follow our progress

The OneWeb SharePoint site is the first port of call for all information about the programme. You can find details about our events, see an archive of our videos and read FAQs about the work, such as:

  • Who exactly are our users?
  • Are we just talking about the University’s website?
  • What will this look like when it’s finished?

If you’re interested in the nitty gritty of how we’re working and how the programme is progressing, you can also follow the Digital Team blog.

 
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