We are aware that a phishing email has been sent to a number of staff and students at our University.
- The email has the subject line “Completion statement” and mentions “Citrix Encrypted Email Service Soton”.
- The email mentions an overdue invoice and includes a link with the title “View Encrypted Message”.
- The email may appear as though it has been sent from your own account or another University of Southampton account.
The email is not from the University and you should not click the link.
If you have received this email, please report the message as Phishing in Outlook. You can do this by right clicking on the email, selecting ‘Security options’ and then selecting ‘Phishing’. You can find further detail on how to report an email on the iSolutions IT Knowledge Base: https://sotonproduction.service-now.com/serviceportal?id=kb_article_view&sys_kb_id=adcd909cdbad94907643a5ca0b961967
Please delete the email from your inbox as soon as you can.
If you are unsure about the validity of any email, please contact ServiceLine: southampton.likn.co/ithelp