This month, the University modernised its central switchboard system. This system is used to answer and direct calls from our customers including students and members of the public.
The University switchboard team use the contact details you provide in Subscribe to transfer calls. It’s important that you ensure they are kept up-to-date. You will also need to tell us in Subscribe if they can share your details with callers by making them publicly visible or not. Additionally, adding voicemail to your phone will allow callers to leave a message if they cannot reach you. Please follow the Knowledge Base links below for more information:
Not only will reviewing your contact information help our switchboard team, but it will also help with ServiceLine support, post, and equipment deliveries – as well as being used if there is an emergency situation. Many thanks for your help and co-operation with this change.
