Influencing Innovation and Change (Level 6)

Learning Outcomes

Learning Outcomes

Having successfully completed this module you will be able to:

• Understand and apply principles of human factors to support and promote safe improvements in healthcare practice and services
• Analyse key theories of change management and identify and discuss key challenges of change management in relation to service redesign and improvement.
• Demonstrate an understanding of the key elements associated with service improvement and assess the value of a variety of tools and strategies for service improvement
• Understand the principles of group and organisational dynamics and be able to apply this to team working in interdisciplinary teams
• Understand and apply leadership and management theory to leading oneself and managing and influencing others

You will explore 5 broad overlapping themes which are interwoven during delivery of the module:

Leadership: This theme will consider a range of core leadership concepts including; consideration of the distinction between leadership and management; an exploration of key leadership theories; consideration of your preferred leadership approach and an exploration of the relationship between leadership style and context to understand how this might be used to maximise your own performance and that of others. We will give you an introduction to the concepts of courageous leadership and the roles of vulnerability, clarity of values, trust and resilience. Finally, we will draw on this understanding to consider how models of leadership, team leadership and distributed leadership can help you to apply leadership in influencing change at different levels.

Teamwork: The role of group dynamics and group membership in workplace behaviour to explore issues such as diffusion of responsibility, conformity and obedience. Models of teamwork, team development and teamworking styles including an exploration of your own teamworking preferences. An exploration of how to build teams and increase their effectiveness.

Change and Innovation: Innovation and the role of creativity. An exploration of the context for innovation and change including a consideration of the drivers of health policy in the UK and globally including political, economic, social, technological, environmental and legal issues. An introduction to tools for strategic analysis. Exploration of the relationship between innovation and the leadership quality framework. Introduction to models of change processes, stakeholders resistance and motivating change.

Service Improvement: An introduction to the origins of service improvement. The relationship between clinical audit and service improvement. An introduction to the processes and tools of service improvement such as PDSA, Process mapping and lean principles. A consideration of how to measure improvement.

Risk, error and quality management: Innovation and risk. System approach to safety; error and team error. Relationship between teamwork and error – group think. Challenging poor practice. Developing patient safety cultures and the role of leadership styles. The role of teams in error management including an exploration of the role of mental models, communication, knowledge management and the use of team strategies to understand and prevent error such as After Action Reviews and Safety Huddles.

During this module you will have the opportunity to experience:

(a) Online lectures and seminars

(b) Work in groups with other students to practice the skills you will be learning about.

(c) Analysing case studies to apply your learning

(d) Guided reading

Formative

This is how we’ll give you feedback as you are learning. It is not a formal test or exam.

Case Study Analysis

• Assessment Type: Formative
• Feedback: Students will receive feedback on their thinking in plenary sessions to inform the development of their group assignment.
• Final Assessment: No
• Group Work: Yes

Summative

This is how we’ll formally assess what you have learned in this module.

Referral

This is how we’ll assess you if you don’t meet the criteria to pass this module.