The University of Southampton will use all reasonable efforts to deliver advertised programmes and other services and facilities in accordance with the descriptions set out in the prospectuses, student handbooks, welcome guides and website.
It will provide students with the tuition and learning support and other services and facilities so described with reasonable care and skill.
The University undertakes a continuous review of its programmes, services and facilities to ensure quality enhancement. The University is also largely funded through public and charitable means and is required to manage these funds in an efficient and cost-effective way for the benefit of the whole of the University community.
The University, therefore, reserves the right if it considers it to be necessary:
- to alter the timetable, location, number of classes, content or method of delivery of programmes of study and/or examination processes, provided such alterations are reasonable
- to make reasonable variations to the content and syllabus of programmes of study (including in relation to placements)
- to suspend or discontinue programmes of study (for example, because a key member of staff is unwell or leaves the University)
- to make changes to its statutes, ordinances, regulations, policies and procedures which the University reasonably considers necessary (for example, in the light of changes in the law or the requirements of the University's regulators). Such changes if significant will normally come into force at the beginning of the following academic year or, if fundamental to the programme, will normally come into force with effect from the next cohort of students
- to discontinue programmes of study or to combine or merge them with others (for example, because too few students apply to join the programme for it to be viable)
Change or Discontinuance of Programmes
A) In the event that the University has not made an offer of a place or before an applicant has accepted an offer:
- the University will inform applicants at the earliest possible opportunity of the discontinuation or change
- an applicant will be entitled to withdraw his or her application by informing the University in writing within a reasonable time of being told of the discontinuation or change, failing which the University will withdraw its offer of a place
B) In the event that an offer has been accepted but prior to the student enrolling, the student may either:
- withdraw from the University and be given an appropriate refund of tuition fees and deposits, or
- transfer to another available programme (if any) as may be offered by the University for which the student is qualified
If in these circumstances the student wishes to withdraw from the University and to apply for a programme at a different university, the University shall use its reasonable endeavours to assist the student.
In the event that a student has enrolled, the University will use reasonable endeavours to teach the programme out but cannot guarantee to do so. If the University cannot teach out a programme of study, it will use its reasonable endeavours to facilitate the transfer of a student to an equivalent programme for which the student is qualified and which has places available within the University or at a different University.
Changes to Services or Facilities
The University will make available to students such learning support and other services and facilities as it considers appropriate, but may vary what it provides from time to time (for example, the University may consider it desirable to change the way it provides library or IT support).
Financial or Other Losses
The University will not be held liable for any direct or indirect financial or other losses or damage arising from such discontinuations, changes to or mergers of any programme of study, service or facility. Upon acceptance by an applicant of an offer of a place at the University, the relationship between the applicant and the University becomes contractual. In entering into that contract, neither the student nor the University intends that any of the terms of the contract will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not a party to it.
Prospectuses
The prospectuses for undergraduates and postgraduates are produced by the University to help you choose your course of study. The online versions of the prospectuses are intended as guidance only and do not take precedence over the printed versions.
Every effort has been made to ensure the accuracy of the information contained in the prospectuses but they may be subject to change without notice. The University will use all reasonable efforts to deliver advertised courses in accordance with the descriptions set out in the prospectuses. However, the University reserves the right to vary the content or method of delivery of the course and to discontinue, merge or combine courses where the University deems this necessary. The University will not be held liable for any loss or damage arising from such variations or changes.
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