Research group
Product Returns Research Group (PRRG)
![Pexels image of brown parcels stacked inside a delivery van](/sites/default/files/styles/banner_medium/public/2023-03/pexels-brown-parcels-stacked-inside-delivery-van.png.webp?itok=lpVy7ERy)
Product returns are an increasing problem in multichannel retail. We are an interdisciplinary team of academics working with retailers to address the root causes, influence customer behaviour, and increase sustainability.
Part of
Business