Centre for Operational Research, Management Science and Information Systems (CORMSIS)
Centre for Operational Research, Management Science and Information Systems (CORMSIS)

Publications

Our projects have an impact in many different industries. Browse our publications to find out more.
Markov chain models of a telephone call center with call blending.
A. Deslauriers, P. L'Ecuyer, J. Pichitlamken, A. Ingolfsson & A.N. Avramidis, 2007, Computers and Operations Research, 34(6), 1616-1645
DOI: 10.1016/j.cor.2005.06.019
Type: article
Simulation-based optimization of agent scheduling in multiskill call centers.
A.N. Avramidis, M. Gendreau, P. L'Ecuyer & O. Pisacane, 2007
Type: conference
The application of forecasting techniques to modeling emergency medical system calls in Calgary, Alberta.
N. Channouf, P. L'Ecuyer, A. Ingolfsson & A.N. Avramidis, 2007, Health Care Management Science, 10(1), 25-45
DOI: 10.1007/s10729-006-9006-3
Type: article
A dynamic business model for component-based simulation software
Stephan Onggo, Didier Soopramanien & Mike Pidd, 2006
DOI: 10.1109/WSC.2006.323181
Type: conference
Efficient Monte Carlo and quasi-Monte Carlo option pricing under the variance gamma model
A.N. Avramidis & P. L'Ecuyer, 2006, Management Science, 52(12), 1930-1944
DOI: 10.1287/mnsc.1060.0575
Type: article