Centre for Marketing Research About our research Access to skills and expertise Our people Our projects Our publications Get in touch Postgraduate opportunities Centre for Marketing Research Our publications Search our publications to read about our work in more depth. The lone digital tourism entrepreneur: Knowledge acquisition and collaborative transfer Philip Alford & Rosalind Jones, 2020, Tourism Management, 81 DOI: 10.1016/j.tourman.2020.104139 Type: article Innovation and export propensity Carmen Lopez, Mohamed Y. Haddoud & Dulekha Kasturiratne, 2020 DOI: 10.15444/GMC2020.11.05.01 Type: conference Consumer responses to conflict-management strategies on non-profit social media fan pages Denitsa Dineva, Jan Breitsohl, Brian Garrod & Phil Megicks, 2020, Journal of Interactive Marketing, 52, 118-136 DOI: 10.1016/j.intmar.2020.05.002 Type: article Innovative approaches to building enterprise risk management in emerging economies Ilse Patricia Lopez De La Cruz, Alasdair James Marshall, Udechukwu Ojiako, Serkan Ceylan & Fenfang Lin, 2020 DOI: 10.4018/978-1-6684-4503-7.ch019 Type: bookChapter A bibliometric investigation of service failure literature and a research agenda Pantea Foroudi, Philip J Kitchen, Reza Marvi, Tugra Akarsu & Helal Uddin, 2020, European Journal of Marketing, 54(10), 2575-2619 DOI: 10.1108/EJM-07-2019-0588 Type: article Pagination Previous page ‹ Previous … Page 3 Page 4 Page 5 Page 6 Current page 7 Page 8 Page 9 Page 10 Page 11 … Next page Next ›